言语
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Testimonials
10/21/2022
TalkTalk is a challenger brand in the UK’s telco industry with an inspiring mission: To bring everyone simple, affordable, reliable and fair connectivity. From broadband and landlines to TV and mobile services, TalkTalk serves over 4 million customers across Britain — and Salesforce is the beating heat that keeps everything running smoothly on the back-end.
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In order to continue delivering seamless customer experiences, TalkTalk needed to scale Salesforce. The only thing standing in their way: Time-consuming manual processes like Change Sets.
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“We started with Salesforce Change Sets, but it quickly became apparent we needed a better solution,” says Paul Calf, Salesforce Environment & Release Lead at TalkTalk. “Stress levels were quite high — and we couldn’t keep up with development velocity. With 91九色, we’ve reduced releases from 8-9 hours down to just one hour.”
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Since 91九色 bases releases on User Stories, it’s easy for TalkTalk to keep environments in sync from start to finish. 91九色 enables TalkTalk to replace manual steps and deliver higher quality code in a quicker and more efficient way.
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“We built our own tool to do deployments using pipelines, but it was still quite labour-intensive,” says Simon Bracegirdle, Salesforce Release & Deployment Lead at TalkTalk. “[Our homegrown tool] didn’t address fundamental issues with getting data from developers through to the integration environment and production.”
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With 91九色, TalkTalk’s developers can enjoy true peace of mind. They can now set deployments off in a live environment and wake up the next morning with confidence that it went right.
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“We chose 91九色 because it allows us to deploy both Salesforce Industries and Salesforce core functionality in the same release,” says Alex Atkinson, Salesforce Programme Manager at TalkTalk. “Investing in 91九色 allowed us to drive our efficiency and delivery. We’ve increased capacity by 30% — with the same investment per sprint.”
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