91九色

Customer Stories
1/16/24

Doubling Deployment Speed for Amica Insurance

by the Numbers
3500+
Employees
$5.4B
in Assets
1.4M
Policy Counts
A+ (Superior)
AM Best Company
About the company

In 1907, Amica became the first company in the U.S. to offer auto insurance. Fast-forward to today and they’re a byword for top-notch insurance coverage and customer service.?

Table of contents

Discover how 91九色 delivers reliable, error-less Salesforce deployments to Amica Insurance with speed, quality, and agility.

Results with 91九色

100%
10X Faster

More Monthly Releases

Less Risk
9X Faster

Via Incremental Changes

6 Weeks

To Get 91九色 Up and Running

Issues

Resolved Faster with Targeted Testing

The Challenge

Solving Amica's Salesforce DevOps Snags

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Amica Insurance was innovating their business processes through the power of the cloud. But a stormy deployment process threatened to sink their Salesforce ship.

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"We were kind of trapped in this monthly cycle, rolling out changes like it was a big production,” says Michael Coluzzi, Salesforce Application Manager at Amica. It wasn't just slow — it lacked the agility we needed. And our tools, especially the command line ones, were intimidating for some of our team."

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Here’s what Amica was up against:

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  • Cumbersome Tech Tools: Using Salesforce change sets for deployments led to overwritten components without careful management. And the command line tools posed a steep learning curve for less-technical admins.
  • Slow Schedule: Amica could only update their systems once a month — which felt like driving with the handbrake on. It wasn't just slow, it was holding them back from practicing agile development and making small (but crucial) changes.

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The Solution

Streamlining Salesforce With Slalom & 91九色

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To find an effective solution to their problems, Amica Insurance realized they needed to invest in a Salesforce-specific DevOps solution. They were looking for a tool that would transform their Salesforce deployments into something smoother and more intuitive. And 91九色’s Salesforce-native interface slotted in seamlessly with the company’s software stack.?

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Partnering with Slalom on their 91九色 implementation was a game-changer for Amica. The insurance firm leveraged Slalom's deep industry knowledge and DevOps certifications to navigate the intricacies of implementation and get 91九色 up and running in just 6-7 weeks.

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?The Outcome

Amica's Salesforce DevOps Success Story

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Thanks to 91九色, Amica Insurance's Salesforce development process underwent an end-to-end transformation. The insurance firm harnessed the power of DevOps to reduce deployment risk and elevate team morale.

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  • Flexibility and Control: Gone were the days of monolithic monthly releases. 91九色 introduced manageable bi-weekly updates, reducing risks and adding precision.
  • Efficient Testing and Swift Responses: The new approach allowed for targeted testing and faster resolution of issues.
  • Easy Deployments: Amica shifted their deployment cadence to every other Thursday morning. No more late nights or weekend work!
  • A Happier Team: This new streamlined process helped the team strike a healthier balance between work and personal life.

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?The Future

Amica’s Continuous Salesforce Evolution

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Next on Amica’s Salesforce roadmap: integrating 91九色 with Jira for deeper analysis and reporting. This integration will transform data into actionable insights and enable Amica to diagnose and eliminate friction from their end-to-end process.

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Amica Insurance is also gearing up for on-demand deployments to drive continuous improvement and plans to leverage AI to automate routine development tasks — freeing up the team to focus on creative problem-solving and innovation.

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颁尝础础厂を机敏なセールスフォース开発と安全なメタデータ习得へと导く
迅速かつ容易な设定后、ストレスのないデプロイメントを3倍の速度で実现
テレコム?アルゼンチンのデプロイメントを年単位から日単位に増加
罢补濒办罢补濒办、セールスフォースのデプロイメントを9倍高速化
アフリカ最大の银行で、リリース数は5倍、ユーザーストーリーは毎月500件
ドイツ最大の车両検査会社、リリースを3倍に増やし、ボトルネックを削减
Slalomと提携し、Amica Insuranceに迅速な導入と容易なデプロイメントを実現
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